/* Masir24 Ticket System Styles v2.0 */
@import url('https://fonts.googleapis.com/css2?family=Vazirmatn:wght@300;400;500;600;700&display=swap');

:root {
    --masir24-primary: #333333;
    --masir24-secondary: #F1A604;
    --masir24-primary-light: #4a4a4a;
    --masir24-secondary-light: #f5bc3d;
    --masir24-secondary-dark: #d99400;
    --masir24-text: #1f2937;
    --masir24-text-light: #6b7280;
    --masir24-bg: #f9fafb;
    --masir24-border: #e5e7eb;
    --masir24-success: #10b981;
    --masir24-error: #ef4444;
}

.masir24-ticket-wrapper {
    font-family: 'Vazirmatn', sans-serif;
    direction: rtl;
    padding: 20px;
    background: linear-gradient(135deg, var(--masir24-primary) 0%, #1a1a1a 100%);
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
}

.masir24-ticket-container {
    background: #ffffff;
    border-radius: 20px;
    box-shadow: 0 25px 80px rgba(0, 0, 0, 0.3);
    max-width: 650px;
    width: 100%;
    overflow: hidden;
    position: relative;
}

/* Tabs */
.masir24-tabs {
    display: flex;
    background: var(--masir24-primary);
    border-bottom: 3px solid var(--masir24-secondary);
}

.masir24-tab {
    flex: 1;
    padding: 18px 20px;
    background: transparent;
    border: none;
    color: rgba(255, 255, 255, 0.6);
    font-size: 14px;
    font-weight: 600;
    font-family: 'Vazirmatn', sans-serif;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    transition: all 0.3s ease;
    position: relative;
}

.masir24-tab svg {
    width: 20px;
    height: 20px;
}

.masir24-tab:hover {
    color: rgba(255, 255, 255, 0.9);
    background: rgba(255, 255, 255, 0.05);
}

.masir24-tab.active {
    color: var(--masir24-secondary);
    background: rgba(241, 166, 4, 0.1);
}

.masir24-tab.active::after {
    content: '';
    position: absolute;
    bottom: -3px;
    left: 0;
    right: 0;
    height: 3px;
    background: var(--masir24-secondary);
}

/* Tab Content */
.masir24-tab-content {
    display: none;
}

.masir24-tab-content.active {
    display: block;
}

/* Header Styles */
.masir24-ticket-header {
    background: linear-gradient(135deg, var(--masir24-primary) 0%, #1a1a1a 100%);
    padding: 35px 30px;
    text-align: center;
    position: relative;
    overflow: hidden;
}

.masir24-ticket-header::before {
    content: '';
    position: absolute;
    top: -50%;
    left: -50%;
    width: 200%;
    height: 200%;
    background: radial-gradient(circle, rgba(241, 166, 4, 0.1) 0%, transparent 60%);
    animation: pulse 4s ease-in-out infinite;
}

@keyframes pulse {
    0%, 100% { transform: scale(1); opacity: 0.5; }
    50% { transform: scale(1.1); opacity: 0.3; }
}

.masir24-ticket-icon {
    width: 70px;
    height: 70px;
    background: var(--masir24-secondary);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 20px;
    position: relative;
    z-index: 1;
    box-shadow: 0 8px 25px rgba(241, 166, 4, 0.4);
}

.masir24-ticket-icon svg {
    width: 32px;
    height: 32px;
    color: var(--masir24-primary);
}

.masir24-ticket-header h2 {
    color: #fff;
    font-size: 22px;
    font-weight: 700;
    margin: 0 0 10px;
    position: relative;
    z-index: 1;
}

.masir24-ticket-header p {
    color: rgba(255, 255, 255, 0.75);
    font-size: 14px;
    margin: 0;
    position: relative;
    z-index: 1;
}

/* Form Styles */
.masir24-ticket-form {
    padding: 30px;
}

.masir24-form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
}

@media (max-width: 500px) {
    .masir24-form-row {
        grid-template-columns: 1fr;
    }
}

.masir24-form-group {
    margin-bottom: 20px;
}

.masir24-form-group label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 14px;
    font-weight: 600;
    color: var(--masir24-text);
    margin-bottom: 10px;
}

.masir24-form-group label svg {
    width: 18px;
    height: 18px;
    color: var(--masir24-secondary);
}

.masir24-form-group input,
.masir24-form-group textarea {
    width: 100%;
    padding: 14px 18px;
    border: 2px solid var(--masir24-border);
    border-radius: 12px;
    font-size: 14px;
    font-family: 'Vazirmatn', sans-serif;
    transition: all 0.3s ease;
    background: var(--masir24-bg);
    box-sizing: border-box;
}

.masir24-form-group input:focus,
.masir24-form-group textarea:focus {
    outline: none;
    border-color: var(--masir24-secondary);
    background: #fff;
    box-shadow: 0 0 0 4px rgba(241, 166, 4, 0.15);
}

.masir24-form-group input::placeholder,
.masir24-form-group textarea::placeholder {
    color: #9ca3af;
}

.masir24-form-group textarea {
    resize: vertical;
    min-height: 120px;
}

.masir24-form-group input[dir="ltr"] {
    text-align: left;
}

/* Submit Button */
.masir24-submit-btn {
    width: 100%;
    padding: 16px 24px;
    background: linear-gradient(135deg, var(--masir24-secondary) 0%, var(--masir24-secondary-dark) 100%);
    border: none;
    border-radius: 12px;
    color: var(--masir24-primary);
    font-size: 16px;
    font-weight: 700;
    font-family: 'Vazirmatn', sans-serif;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    transition: all 0.3s ease;
    position: relative;
    overflow: hidden;
}

.masir24-submit-btn::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255,255,255,0.3), transparent);
    transition: left 0.5s ease;
}

.masir24-submit-btn:hover::before {
    left: 100%;
}

.masir24-submit-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 10px 30px rgba(241, 166, 4, 0.4);
}

.masir24-submit-btn:active {
    transform: translateY(0);
}

.masir24-submit-btn .btn-icon {
    width: 20px;
    height: 20px;
    transition: transform 0.3s ease;
}

.masir24-submit-btn:hover .btn-icon {
    transform: translateX(-5px) translateY(-3px);
}

.masir24-submit-btn .btn-loader {
    display: none;
}

.masir24-submit-btn.loading .btn-text,
.masir24-submit-btn.loading .btn-icon {
    display: none;
}

.masir24-submit-btn.loading .btn-loader {
    display: block;
}

/* Spinner */
.spinner {
    width: 24px;
    height: 24px;
    animation: rotate 2s linear infinite;
}

.spinner .path {
    stroke: var(--masir24-primary);
    stroke-linecap: round;
    animation: dash 1.5s ease-in-out infinite;
}

@keyframes rotate {
    100% { transform: rotate(360deg); }
}

@keyframes dash {
    0% {
        stroke-dasharray: 1, 150;
        stroke-dashoffset: 0;
    }
    50% {
        stroke-dasharray: 90, 150;
        stroke-dashoffset: -35;
    }
    100% {
        stroke-dasharray: 90, 150;
        stroke-dashoffset: -124;
    }
}

/* Success Message */
.masir24-success-message {
    padding: 45px 30px;
    text-align: center;
    animation: fadeInUp 0.5s ease;
}

@keyframes fadeInUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.success-icon {
    width: 85px;
    height: 85px;
    background: linear-gradient(135deg, var(--masir24-success) 0%, #059669 100%);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 25px;
    animation: scaleIn 0.5s ease 0.2s both;
}

@keyframes scaleIn {
    from { transform: scale(0); }
    to { transform: scale(1); }
}

.success-icon svg {
    width: 42px;
    height: 42px;
    color: #fff;
}

.masir24-success-message h3 {
    color: var(--masir24-text);
    font-size: 20px;
    font-weight: 700;
    margin: 0 0 10px;
}

.masir24-success-message .success-desc {
    color: var(--masir24-text-light);
    font-size: 14px;
    margin: 0 0 25px;
}

.ticket-info {
    background: var(--masir24-bg);
    border-radius: 14px;
    padding: 18px;
    margin-bottom: 20px;
    border: 1px solid var(--masir24-border);
}

.ticket-info-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 12px 0;
    border-bottom: 1px dashed var(--masir24-border);
}

.ticket-info-item:last-child {
    border-bottom: none;
}

.ticket-info-item .label {
    color: var(--masir24-text-light);
    font-size: 14px;
}

.ticket-info-item .value {
    color: var(--masir24-text);
    font-size: 15px;
    font-weight: 700;
}

.ticket-info-item .value.highlight {
    color: var(--masir24-secondary);
    font-size: 18px;
    background: rgba(241, 166, 4, 0.1);
    padding: 5px 12px;
    border-radius: 8px;
}

.status-badge {
    background: linear-gradient(135deg, var(--masir24-secondary) 0%, var(--masir24-secondary-dark) 100%);
    color: var(--masir24-primary) !important;
    padding: 6px 14px;
    border-radius: 20px;
    font-size: 13px !important;
    font-weight: 600 !important;
}

.save-code-notice {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    color: var(--masir24-text-light);
    font-size: 13px;
    margin-bottom: 25px;
    padding: 12px;
    background: #fef3c7;
    border-radius: 10px;
    border: 1px solid #fcd34d;
}

.save-code-notice svg {
    width: 18px;
    height: 18px;
    color: var(--masir24-secondary-dark);
    flex-shrink: 0;
}

.masir24-new-ticket-btn {
    background: transparent;
    border: 2px solid var(--masir24-primary);
    color: var(--masir24-primary);
    padding: 14px 28px;
    border-radius: 12px;
    font-size: 15px;
    font-weight: 600;
    font-family: 'Vazirmatn', sans-serif;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    transition: all 0.3s ease;
}

.masir24-new-ticket-btn:hover {
    background: var(--masir24-primary);
    color: #fff;
}

.masir24-new-ticket-btn svg {
    width: 18px;
    height: 18px;
}

/* Error Message */
.masir24-error-message {
    padding: 45px 30px;
    text-align: center;
    animation: fadeInUp 0.5s ease;
}

.error-icon {
    width: 85px;
    height: 85px;
    background: linear-gradient(135deg, var(--masir24-error) 0%, #dc2626 100%);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 25px;
}

.error-icon svg {
    width: 42px;
    height: 42px;
    color: #fff;
}

.masir24-error-message h3 {
    color: var(--masir24-text);
    font-size: 20px;
    font-weight: 700;
    margin: 0 0 10px;
}

.masir24-error-message p {
    color: var(--masir24-text-light);
    font-size: 14px;
    margin: 0 0 25px;
}

.masir24-retry-btn {
    background: linear-gradient(135deg, var(--masir24-primary) 0%, #1a1a1a 100%);
    border: none;
    color: #fff;
    padding: 14px 35px;
    border-radius: 12px;
    font-size: 15px;
    font-weight: 600;
    font-family: 'Vazirmatn', sans-serif;
    cursor: pointer;
    transition: all 0.3s ease;
}

.masir24-retry-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 10px 30px rgba(51, 51, 51, 0.3);
}

/* Track Result */
.masir24-track-result {
    padding: 25px 30px 30px;
    animation: fadeInUp 0.5s ease;
}

.track-result-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 25px;
    padding-bottom: 15px;
    border-bottom: 2px solid var(--masir24-border);
}

.track-result-header h3 {
    color: var(--masir24-text);
    font-size: 18px;
    font-weight: 700;
    margin: 0;
}

.masir24-back-btn {
    background: transparent;
    border: 1px solid var(--masir24-border);
    color: var(--masir24-text-light);
    padding: 8px 16px;
    border-radius: 8px;
    font-size: 13px;
    font-family: 'Vazirmatn', sans-serif;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 6px;
    transition: all 0.3s ease;
}

.masir24-back-btn:hover {
    border-color: var(--masir24-primary);
    color: var(--masir24-primary);
}

.masir24-back-btn svg {
    width: 16px;
    height: 16px;
}

.ticket-details {
    background: var(--masir24-bg);
    border-radius: 14px;
    padding: 20px;
    margin-bottom: 25px;
    border: 1px solid var(--masir24-border);
}

.ticket-detail-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
    margin-bottom: 15px;
}

.ticket-detail-row.full-width {
    grid-template-columns: 1fr;
}

.ticket-detail-row:last-child {
    margin-bottom: 0;
}

@media (max-width: 500px) {
    .ticket-detail-row {
        grid-template-columns: 1fr;
    }
}

.ticket-detail-item {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.detail-label {
    color: var(--masir24-text-light);
    font-size: 12px;
    font-weight: 500;
}

.detail-value {
    color: var(--masir24-text);
    font-size: 15px;
    font-weight: 600;
}

.detail-value.highlight {
    color: var(--masir24-secondary);
    font-size: 18px;
}

/* Messages */
.ticket-messages {
    margin-top: 25px;
}

.ticket-messages h4 {
    display: flex;
    align-items: center;
    gap: 10px;
    color: var(--masir24-text);
    font-size: 16px;
    font-weight: 700;
    margin: 0 0 18px;
}

.ticket-messages h4 svg {
    width: 20px;
    height: 20px;
    color: var(--masir24-secondary);
}

.messages-list {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.message-item {
    background: var(--masir24-bg);
    border-radius: 12px;
    padding: 18px;
    border: 1px solid var(--masir24-border);
    position: relative;
}

.message-item.admin-message {
    background: linear-gradient(135deg, rgba(241, 166, 4, 0.08) 0%, rgba(241, 166, 4, 0.03) 100%);
    border-color: rgba(241, 166, 4, 0.3);
}

.message-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 12px;
    padding-bottom: 10px;
    border-bottom: 1px solid var(--masir24-border);
}

.message-author {
    display: flex;
    align-items: center;
    gap: 8px;
}

.author-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: var(--masir24-primary);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    font-size: 14px;
    font-weight: 700;
}

.message-item.admin-message .author-avatar {
    background: var(--masir24-secondary);
    color: var(--masir24-primary);
}

.author-info {
    display: flex;
    flex-direction: column;
}

.author-name {
    color: var(--masir24-text);
    font-size: 14px;
    font-weight: 600;
}

.author-type {
    color: var(--masir24-text-light);
    font-size: 11px;
}

.message-date {
    color: var(--masir24-text-light);
    font-size: 12px;
}

.message-text {
    color: var(--masir24-text);
    font-size: 14px;
    line-height: 1.8;
}

/* Responsive */
@media (max-width: 640px) {
    .masir24-ticket-wrapper {
        padding: 10px;
    }
    
    .masir24-ticket-header {
        padding: 28px 20px;
    }
    
    .masir24-ticket-form {
        padding: 25px 20px;
    }
    
    .masir24-ticket-header h2 {
        font-size: 18px;
    }
    
    .masir24-success-message,
    .masir24-error-message {
        padding: 35px 20px;
    }
    
    .masir24-track-result {
        padding: 20px;
    }
    
    .masir24-tab {
        padding: 14px 10px;
        font-size: 12px;
    }
    
    .masir24-tab svg {
        width: 18px;
        height: 18px;
    }
    
    .track-result-header {
        flex-direction: column;
        gap: 15px;
        align-items: flex-start;
    }
}